KitchenAid Refrigerator Error E5
⚡ Quick Answer: The KitchenAid refrigerator error E5 indicates a malfunction related to the ice maker system, often caused by a faulty ice maker thermistor or a commu... ✅ DIY Fixable
What Does Error E5 Mean?
The KitchenAid refrigerator error E5 indicates a malfunction related to the ice maker system, often caused by a faulty ice maker thermistor or a communication error between the ice maker and the control system. Symptoms include poor ice production, incorrect freezer temperature, and the E5 code displayed on the control panel. Addressing these issues may involve basic troubleshooting steps or deeper diagnostics of the ice maker components.
Common Symptoms:
- Ice production is poor or stopped
- Ice box / freezer temperature may be incorrect or warmer than expected
- E5 displayed on control panel when attempting to use or diagnose ice maker
Possible Causes
- Ice maker thermistor / ice box temperature sensor fault (medium)
- Ice maker communication fault (wiring harness/connectors) (medium)
How to Fix Error E5
DIY Fix Basic Checks and Reset
- Power cycle the refrigerator by unplugging it for at least 1–2 minutes and then restoring power.
- Ensure the freezer/ice box is set to the correct temperature according to the user manual.
- Check that the ice maker switch (if present) is turned on.
Technician Only Ice Maker Sensor and Wiring Diagnosis
- Inspect the ice maker thermistor/temperature sensor for proper function using a multimeter.
- Check the wiring harness and connectors between the ice maker and main control board for corrosion, damage, or loose connections.
- Replace the ice maker assembly or thermistor if diagnostic tests show out-of-spec readings.
Parts needed: Ice maker thermistor/temperature sensor, Ice maker assembly module, Wiring harness/connectors
- If the error persists after basic resets and manual checks.
- If electrical diagnostics indicate issues beyond simple sensor or wiring faults (e.g., control board issues).
- If you are not comfortable performing ice maker module diagnostics safely.
Next step
Choose the next step for E5
Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.
Most relevant component to inspect
Thermistor
Measures precise temperature changes and sends resistance feedback to the control board.
- Typical part-only price
- $15 - $35
- DIY difficulty
- Easy
- Estimated time
- 15-30 mins
Where can I find the model number?
Check the rating label around the door, lid, frame, rear panel, or inside the appliance cabinet. Use the complete model number, including suffixes.
Verify the complete model and part number on the retailer's compatibility page before ordering.
Other parts options
Check related components first; use model search as a fallback.
Temperature Sensor
Monitors the internal temperature to ensure correct operation and prevent overheating.
Ice Maker Assembly
Automatically freezes and dispenses ice cubes inside the freezer compartment.
Wiring Harness
Connects controls, sensors, motors, and other electrical components inside the appliance.
Model-compatible Refrigerator parts
Enter the complete model number to browse compatible replacement parts. This is a model-based parts search, not a diagnosis that a specific component failed.
Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. We may earn a commission from other qualifying purchases or service requests made through links on this page, at no additional cost to you. Recommendations are based on repair relevance, not commission rate.
Optional routine care
Maintenance supplies
These products support cleaning or routine upkeep. They are separate from the possible repair components above and are not claimed to fix this error code or symptom.
Refrigerator Condenser Coil Brush
For routine cleaning of accessible condenser areas where the manufacturer permits it. It does not repair a sealed-system or compressor fault.
Model-Compatible Refrigerator Water Filter
A routine replacement item on models with a water filter. Match the complete appliance model and existing filter number before ordering.
Compatibility check required: use the complete appliance model and compare the existing filter, bag, or specification before ordering.
Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. Recommendations are based on routine-care relevance, not commission rate.
Technical Specifications
| wattage | 20W |
|---|---|
| component | Evaporator Fan Motor |
| resistance | 10-30 ohms |
| part_number | W10189703 |
| voltage_rating | 120V AC |
Common Questions
What does E5 error mean on KitchenAid refrigerator?
E5 error indicates a malfunction in the ice maker system, often linked to thermistor faults or communication errors.
Can I fix KitchenAid refrigerator E5 error myself?
Yes, start by power cycling the refrigerator, checking the temperature settings, and ensuring the ice maker switch is on.
How much does it cost to fix E5 error?
Repair costs are moderate, typically including parts and labor, depending on the specific issue and access difficulty.
When should I call a technician for E5?
Call a technician if the error persists after resets or if diagnostics reveal more serious issues beyond sensor or wiring faults.
Sources & References
Data last verified: 2026-07-26
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