Kenmore Refrigerator Error ER-IS

⚡ Quick Answer: The Kenmore refrigerator ER-IS error indicates a malfunction in the ice maker sensor, which may prevent ice production or cause unusual noises. This e... ✅ DIY Fixable

What Does Error ER-IS Mean?

The Kenmore refrigerator ER-IS error indicates a malfunction in the ice maker sensor, which may prevent ice production or cause unusual noises. This error typically appears as 'Er IS' or 'Er 15' on the display. Common causes include a faulty temperature sensor within the ice maker assembly or wiring issues affecting the sensor's connection. Resolving this issue often requires checking the wiring, power cycling the refrigerator, or replacing faulty components.

Common Symptoms:

  • Error displayed when the fridge detects an issue specific to the ice maker sensor
  • Ice maker stops producing ice or ceases operation when the code appears
  • May appear as "Er IS", "Er 15", or similar on display

Possible Causes

  • Faulty ice maker temperature sensor within the ice maker assembly (high)
  • Wiring or connection issues to the ice maker sensor (high)

How to Fix Error ER-IS

DIY Fix Basic checks for ER-IS error

  1. Power cycle the refrigerator by unplugging for a few minutes and reconnecting
  2. Check for error clearing and if the ice maker resumes normal operation
  3. Inspect visible wiring to the ice maker area for obvious damage or loose connectors

Technician Only Diagnose and repair ice maker sensor circuit

  1. Disconnect refrigerator from power.
  2. Remove ice maker assembly access panel.
  3. Inspect and test the ice maker’s sensor/thermistor with a multimeter.
  4. Check wiring harness and connectors for continuity and secure connections.
  5. Replace ice maker assembly if the sensor is integrated and faulty.
  6. Reassemble and test operation to confirm error resolution.

Parts needed: Ice maker assembly (including sensor), Wiring harness/connectors

🛑 When to Call a Pro:
  • If you are uncomfortable working with electrical components
  • If basic checks do not resolve the issue and the error code persists
  • If signs of water damage, corrosion, or burnt wiring are present

Next step

Choose the next step for ER-IS

Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.

Based on diagnostic data

Most relevant component to inspect

Ice Maker Assembly

Automatically freezes and dispenses ice cubes inside the freezer compartment.

Typical part-only price
$75 - $160
DIY difficulty
Medium
Estimated time
20-30 mins
Where can I find the model number?

Check the rating label around the door, lid, frame, rear panel, or inside the appliance cabinet. Use the complete model number, including suffixes.

Find a part that fits my model

Verify the complete model and part number on the retailer's compatibility page before ordering.

Other parts options

Check related components first; use model search as a fallback.

Possible related component

Wiring Harness

Connects controls, sensors, motors, and other electrical components inside the appliance.

$20 - $120 · Medium · 30-90 mins

Check fit & price
Model number required

Model-compatible Refrigerator parts

Enter the complete model number to browse compatible replacement parts. This is a model-based parts search, not a diagnosis that a specific component failed.

Find a part that fits my model

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Optional routine care

Maintenance supplies

These products support cleaning or routine upkeep. They are separate from the possible repair components above and are not claimed to fix this error code or symptom.

Maintenance supply

Refrigerator Condenser Coil Brush

For routine cleaning of accessible condenser areas where the manufacturer permits it. It does not repair a sealed-system or compressor fault.

View maintenance supply
Maintenance supply

Model-Compatible Refrigerator Water Filter

A routine replacement item on models with a water filter. Match the complete appliance model and existing filter number before ordering.

Compatibility check required: use the complete appliance model and compare the existing filter, bag, or specification before ordering.

Find one that fits my model

Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. Recommendations are based on routine-care relevance, not commission rate.

Technical Specifications

wattage 100W
component Ice Maker Assembly
resistance 10-20 ohms
part_number W10882923
voltage_rating 120V AC

Common Questions

What does ER-IS error mean on kenmore refrigerator?

ER-IS indicates a malfunction in the ice maker sensor, stopping ice production.

Can I fix kenmore refrigerator ER-IS error myself?

Yes, you can power cycle the fridge and check for wiring issues.

How much does it cost to fix ER-IS error?

Estimated repair costs range from $80 to $250, depending on parts and labor.

When should I call a technician for ER-IS?

Call a technician if basic checks fail or if there are signs of damage.

Sources & References

Data last verified: 2026-07-25

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