Ge Washing Machine Error E64

⚡ Quick Answer: The GE washing machine error E64 indicates a malfunction in the door lock assembly. This issue prevents the washer from starting a cycle, as the door ... ✅ DIY Fixable

What Does Error E64 Mean?

The GE washing machine error E64 indicates a malfunction in the door lock assembly. This issue prevents the washer from starting a cycle, as the door fails to lock or unlock properly. Users may notice the washer stopping with the E64 code displayed, often accompanied by unusual sounds during operation. Ensuring the door is fully closed and free from obstructions may resolve the issue, but persistent errors can indicate a need for part replacement.

Common Symptoms:

  • Washer stops and displays E64 on control panel
  • Door fails to lock or unlock properly at start of cycle
  • Cycle does not begin due to door lock fault

Possible Causes

  • Door lock assembly fault (high)

How to Fix Error E64

DIY Fix Check and reseat door latch

  1. Ensure washer door is fully closed and latched properly.
  2. Clear any obstructions (clothes, debris) from the door seal area.
  3. Open and close the door firmly to engage the latch and retry starting a cycle.

Technician Only Inspect & replace door lock assembly

  1. Disconnect power to the washer.
  2. Remove access panel to reach the door lock assembly.
  3. Inspect the door lock and striker for damage, alignment issues, or broken parts.
  4. Test the door lock switch for continuity with a multimeter.
  5. Replace the door lock assembly if defective.
  6. Reassemble and test the washer operation.

Parts needed: Door lock assembly / door strike, Screws/fasteners, Multimeter for testing

🛑 When to Call a Pro:
  • If the door lock appears intact but the error persists after reseating the latch and ensuring no obstructions.
  • If visible damage to the door lock assembly or internal wiring is found.
  • If diagnostic testing with proper tools shows a lock control circuit fault.

Technical Specifications

wattage 500W
component Motor Drive Unit
resistance 10-20 ohms
part_number WH20X10020
voltage_rating 120V AC

Common Questions

What does E64 error mean on GE washing machine?

E64 indicates a door lock assembly issue, preventing the washer from starting.

Can I fix GE washing machine E64 error myself?

Yes, check and reseat the door latch and ensure no obstructions are present.

How much does it cost to fix E64 error?

Repair costs for the E64 error range from $50 to $150, depending on location.

When should I call a technician for E64?

Call a technician if the error persists after reseating the latch or if there's visible damage.

Sources & References

Data last verified: 2026-01-10

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