Ge Washing Machine Error E38

⚡ Quick Answer: The GE Washing Machine error E38 indicates a malfunction in the dispenser mechanism, preventing proper detergent dispensing during cycles. Symptoms in... ✅ DIY Fixable

What Does Error E38 Mean?

The GE Washing Machine error E38 indicates a malfunction in the dispenser mechanism, preventing proper detergent dispensing during cycles. Symptoms include the error code appearing during the wash cycle, the washer pausing shortly after starting, and the sound of the dispenser attempting to operate without success. Common causes include obstructed or disconnected dispenser linkage, a faulty dispenser motor, or loose wiring between the dispenser and the main control board.

Common Symptoms:

  • Error displayed during wash cycle when detergent should be dispensed
  • Washer may stop or pause soon after cycle start
  • May hear dispenser attempting to move without success

Possible Causes

  • Obstructed or disconnected dispenser linkage (high)
  • Faulty dispenser motor (medium)
  • Loose or faulty wiring between dispenser and main PCB (medium)

How to Fix Error E38

DIY Fix Basic user inspection and reset

  1. Unplug the washer for 1–2 minutes, then reconnect power to clear transient faults
  2. Inspect the dispenser drawer for visible obstructions or caked-on detergent residue
  3. Open and clean dispenser compartments with warm water and a soft brush
  4. Ensure the dispenser drawer slides and linkage move freely without binding

Technician Only Technician-level dispenser diagnostics

  1. Remove dispenser assembly to inspect internal linkage and mouse motor operation
  2. Test dispenser motor operation and continuity
  3. Inspect wiring harness and connectors between dispenser assembly and main PCB
  4. Replace defective dispenser motor or linkage as needed

Parts needed: Dispenser motor, Dispenser linkage/assembly, Wiring harness/connectors

🛑 When to Call a Pro:
  • If the dispenser linkage is broken or inaccessible
  • If electrical testing shows intermittent faults or wiring damage
  • If error persists after user-level cleaning and resets

Technical Specifications

wattage 10W
component Door Lock Assembly
resistance 1-5 ohms
part_number WH10X10006
voltage_rating 120V AC

Common Questions

What does E38 error mean on GE Washing Machine?

E38 indicates a dispenser malfunction, affecting detergent dispensing and wash cycle operation.

Can I fix GE Washing Machine E38 error myself?

Yes, you can inspect and clean the dispenser, and perform a basic reset by unplugging the washer.

How much does it cost to fix E38 error?

Repair costs for the E38 error range from $50 to $200, depending on parts and labor.

When should I call a technician for E38?

Call a technician if the dispenser linkage is broken, if there are wiring issues, or if the error persists after basic troubleshooting.

Data last verified: 2026-01-10

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