Zanussi Washing Machine: not stopping draining

Professional Repair Guide

What is this symptom?

Is your Zanussi washing machine continuously draining water when it shouldn't? This issue can lead to incomplete wash cycles or immediate emptying of water. Common causes include incorrect drain hose installation, clogged drainage, or faulty components like the water level switch or drain pump. Understanding these issues can help you troubleshoot effectively.

Urgency: Medium

Important Tips for Zanussi Models

Ensure drain hose is positioned 60â€“100 cm above base as per manufacturer guidelines; check error codes like E20/C2 that indicate draining issues.

Possible Causes

Incorrect drain hose installation (siphoning)

How to Identify: Drain hose inserted too deeply or positioned too low causing water to siphon out continuously; water leaves machine immediately after fill starts.

Part: Drain hose

Clogged or blocked drainage (hose or pump filter)

How to Identify: Visible kinks/blockages in hose, slow drain, water backing up, filter clog visible at access panel.

Part: Drain hose, pump filter

Faulty water level/pressure switch

How to Identify: Machine over-drains without reason, incorrect water level detection, immediate draining after fill.

Part: Pressure/level switch

Faulty drain pump

How to Identify: Pump runs noisily, hums constantly, or doesn't stop running; machine does not complete cycle correctly.

Part: Drain pump

DIY Solutions

Adjust drain hose position

Easy 10â€“20 minutes

Tools Needed: measuring tape, screwdriver or clamp if needed

Turn off and unplug the washing machine.
Measure and adjust the drain hose to the correct height (consult manual); ensure itâ€™s secured with proper loop/clip.
Run a short cycle to confirm proper draining behavior.

⚠️ Safety First: Ensure machine is powered off before adjusting hoses.

Clean drain hose and pump filter

Moderate 30â€“60 minutes

Tools Needed: bucket, towels, pliers, screwdriver

Unplug the machine and place a bucket/towels under access panel.
Remove lower front access panel if present and pull out the pump filter.
Clear debris from the pump filter and flush/clean drain hose of visible blockages.
Reassemble parts securely and test with a rinse cycle.

⚠️ Safety First: Take care with water spillage; unplug before working.

Professional Repairs

Replace pressure/level switch

Estimated Cost: $50 - $200

Replace drain pump

Estimated Cost: $70 - $250

When to Call a Professional

Drain pump runs continuously and does not respond to hose/filter cleaning

Pressure/level switch suspected to be faulty

Uncertain diagnosis after basic DIY checks

Preventive Maintenance

Clean drain pump filter: Drainage blockages and continued draining problems
Frequency: every 3 months
Inspect drain hose positioning and kinks: Improper draining due to siphoning or hose blockage
Frequency: annually

Frequently Asked Questions

Why is my Zanussi Washing Machine not stopping draining?

Common causes include incorrect drain hose installation, clogged drainage, or faulty water level switches.

How do I fix Zanussi Washing Machine not stopping draining myself?

You can adjust the drain hose position or clean the drain hose and pump filter to resolve this issue.

How much does it cost to fix not stopping draining?

Replacing the pressure/level switch costs between $50 - $200, while a drain pump replacement ranges from $70 - $250.

When should I call a technician for not stopping draining?

If DIY solutions fail or if you suspect a faulty pump or switch, it's best to call a technician.

References & Sources

Zanussi support: Washing machine drain troubleshooting Official

Community Analytical Insights

Analysis based on real user discussions from appliance repair communities

Can I Fix This Myself?

75%

DIY Success Rate Difficulty: DIY

Common Issues Reported by Users

Clogged drain filter
Faulty pressure switch
Malfunctioning drain pump

User Suggested Solutions

Check and clean the drain filter. Locate the filter, usually at the front bottom of the machine, open it, and remove any debris or lint. Ensure the filter is properly reinstalled.
Inspect the pressure switch. Disconnect the power, locate the pressure switch, and check for blockages in the hose attached to it. Clean or replace if necessary.
Test the drain pump. After ensuring the machine is off and unplugged, access the drain pump and check for any obstructions. If the pump is faulty, replace it.