Zanussi Washing Machine: not stopping draining
What is this symptom?
Is your Zanussi washing machine continuously draining water when it shouldn't? This issue can lead to incomplete wash cycles or immediate emptying of water. Common causes include incorrect drain hose installation, clogged drainage, or faulty components like the water level switch or drain pump. Understanding these issues can help you troubleshoot effectively.
Important Tips for Zanussi Models
- Ensure drain hose is positioned 60–100 cm above base as per manufacturer guidelines; check error codes like E20/C2 that indicate draining issues.
Possible Causes
Incorrect drain hose installation (siphoning)
How to Identify: Drain hose inserted too deeply or positioned too low causing water to siphon out continuously; water leaves machine immediately after fill starts.
Part: Drain hose
Clogged or blocked drainage (hose or pump filter)
How to Identify: Visible kinks/blockages in hose, slow drain, water backing up, filter clog visible at access panel.
Part: Drain hose, pump filter
Faulty water level/pressure switch
How to Identify: Machine over-drains without reason, incorrect water level detection, immediate draining after fill.
Part: Pressure/level switch
Faulty drain pump
How to Identify: Pump runs noisily, hums constantly, or doesn't stop running; machine does not complete cycle correctly.
Part: Drain pump
DIY Solutions
Adjust drain hose position
- Turn off and unplug the washing machine.
- Measure and adjust the drain hose to the correct height (consult manual); ensure it’s secured with proper loop/clip.
- Run a short cycle to confirm proper draining behavior.
Clean drain hose and pump filter
- Unplug the machine and place a bucket/towels under access panel.
- Remove lower front access panel if present and pull out the pump filter.
- Clear debris from the pump filter and flush/clean drain hose of visible blockages.
- Reassemble parts securely and test with a rinse cycle.
Next step
Choose the next step for not stopping draining
Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.
Most relevant component to inspect
Drain Hose
Carries waste water from the drain pump to your home's standpipe or sink drain.
- Typical part-only price
- $15 - $30
- DIY difficulty
- Easy
- Estimated time
- 15-30 mins
Where can I find the model number?
Check the rating label around the door, lid, frame, rear panel, or inside the appliance cabinet. Use the complete model number, including suffixes.
Verify the complete model and part number on the retailer's compatibility page before ordering.
Other parts options
Check related components first; use model search as a fallback.
Pressure Switch
Detects the water level inside the tub and signals when to start or stop filling.
Drain Pump
Pumps waste water out of the appliance during the drain cycle.
Model-compatible Washing Machine parts
Enter the complete model number to browse compatible replacement parts. This is a model-based parts search, not a diagnosis that a specific component failed.
Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. We may earn a commission from other qualifying purchases or service requests made through links on this page, at no additional cost to you. Recommendations are based on repair relevance, not commission rate.
Optional routine care
Maintenance supplies
These products support cleaning or routine upkeep. They are separate from the possible repair components above and are not claimed to fix this error code or symptom.
Washing Machine Cleaner Tablets
Routine tub-cleaning supplies for residue and odor control. They do not repair a mechanical, drainage, or electronic fault.
Braided Washer Inlet Hoses
A maintenance replacement option for visibly worn external fill hoses. Verify thread size, length, and hot/cold connection requirements.
Washer Drain Hose Holder
Helps secure an external drain hose at the standpipe. It does not correct an internal pump or control fault.
Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. Recommendations are based on routine-care relevance, not commission rate.
Professional Repairs
Replace pressure/level switch
Replace drain pump
When to Call a Professional
Preventive Maintenance
-
Clean drain pump filter: Drainage blockages and continued draining problems
Frequency: every 3 months -
Inspect drain hose positioning and kinks: Improper draining due to siphoning or hose blockage
Frequency: annually
Frequently Asked Questions
Why is my Zanussi Washing Machine not stopping draining?
How do I fix Zanussi Washing Machine not stopping draining myself?
How much does it cost to fix not stopping draining?
When should I call a technician for not stopping draining?
References & Sources
Community Analytical Insights
Guidance from available sources; statistical claims are shown only for samples of at least 10 discussions
Common Issues Reported by Users
- Clogged drain filter
- Faulty pressure switch
- Malfunctioning drain pump
User Suggested Solutions
-
Check and clean the drain filter. Locate the filter, usually at the front bottom of the machine, open it, and remove any debris or lint. Ensure the filter is properly reinstalled.
-
Inspect the pressure switch. Disconnect the power, locate the pressure switch, and check for blockages in the hose attached to it. Clean or replace if necessary.
-
Test the drain pump. After ensuring the machine is off and unplugged, access the drain pump and check for any obstructions. If the pump is faulty, replace it.
Limited-source guidance; percentages and success-rate claims are not shown
View
Sources
Data compiled from real discussions on r/appliancerepair and r/Appliances:
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