Miele Washer Dryer: not draining properly, excessive drying time, error code UP

Professional Repair Guide

What is this symptom?

If your Miele Washer Dryer is not draining properly, experiencing excessive drying times, and displaying the error code 'UP', you may have a blockage in the drain pump or hose. These issues can disrupt wash-dry cycles, leading to frustration. Understanding the potential causes can help you troubleshoot effectively.

Urgency: Medium

Important Tips for Miele Models

  • Official resources list drainage faults and provide guidance on cleaning drain filter and pump. Specific meaning of "UP" error code is not documented in public manuals.

Possible Causes

Drain pump or drain filter blockage

How to Identify: Water remains in drum after cycle, slow or no draining, visible debris in filter area

Part: Drain pump, drain filter

Drain hose kinked or obstructed

How to Identify: Hose bends or debris preventing flow; water backs up into machine

Part: Drain hose

Error code UP – control system fault

How to Identify: Error code UP remains on display; machine stops mid‑cycle with related faults

Part: Electronic control board or sensors

Drying airflow restriction or heat pump efficiency loss causing long drying times

How to Identify: Drying cycles run long, clothes remain damp; lint buildup in filters or vents

Part: Dryer heat pump/airflow system

DIY Solutions

Clean drain filter and check drain pump

Moderate 15–30 minutes
Tools Needed: Screwdriver, bucket or tray, gloves
  1. Power off and unplug machine.
  2. Open access panel to drain pump area.
  3. Place container under filter and slowly unscrew to release water.
  4. Remove and clean filter of debris.
  5. Check pump impellers can rotate freely; remove obstructions if possible.
  6. Reassemble filter and test a short cycle to confirm drainage.
⚠️ Safety First: Ensure machine is unplugged before accessing pump area.

Inspect and straighten drain hose

Easy 5–10 minutes
  1. Inspect drain hose layout behind machine.
  2. Remove any kinks or bends in hose.
  3. Ensure no visible debris is blocking hose.
  4. Reposition hose according to installation guidelines.
  5. Run a short cycle to verify improved drainage.

Clean lint and dryer airflow paths

Easy 10–20 minutes
Tools Needed: Vacuum or brush
  1. Remove dryer lint filter and clean thoroughly.
  2. Vacuum around lint filter housing.
  3. Check rear vent openings for lint blockage if accessible.
  4. Run a dry cycle with small load to test drying efficiency.

Next step

Choose the next step for not draining properly, excessive drying time, error code UP

Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.

Check during diagnosis

Most relevant component to inspect

Drain Pump

Pumps waste water out of the appliance during the drain cycle.

Typical part-only price
$35 - $80
DIY difficulty
Easy
Estimated time
15-30 mins
Where can I find the model number?

Check the rating label around the door, lid, frame, rear panel, or inside the appliance cabinet. Use the complete model number, including suffixes.

Find a part that fits my model

Verify the complete model and part number on the retailer's compatibility page before ordering.

Also check
RepairClinic

Other parts options

Check related components first; use model search as a fallback.

Possible related component

Drain Hose

Carries waste water from the drain pump to your home's standpipe or sink drain.

$15 - $30 · Easy · 15-30 mins

Check fit & price
Possible related component

Main Control Board

The central brain of the appliance that controls all components, cycles, and timings.

$120 - $280 · Medium · 20-40 mins

Check fit & price
Model number required

Model-compatible Washer Dryer parts

Enter the complete model number to browse compatible replacement parts. This is a model-based parts search, not a diagnosis that a specific component failed.

Find a part that fits my model

Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. We may earn a commission from other qualifying purchases or service requests made through links on this page, at no additional cost to you. Recommendations are based on repair relevance, not commission rate.

Optional routine care

Maintenance supplies

These products support cleaning or routine upkeep. They are separate from the possible repair components above and are not claimed to fix this error code or symptom.

Maintenance supply

Dryer Vent Cleaning Kit

Helps remove routine lint buildup from an accessible dryer vent path. It does not diagnose or repair an E-code or failed component.

View maintenance supply
Maintenance supply

Lint Trap Cleaning Brush

A narrow brush for routine cleaning around an accessible lint screen and housing.

View maintenance supply
Maintenance supply

Dryer Vent Hose Kit

A replacement exhaust duct option for visibly crushed or damaged external venting. Check diameter, length, local code, and installation clearance.

View maintenance supply

Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. Recommendations are based on routine-care relevance, not commission rate.

Professional Repairs

Replace drain pump

Estimated Cost: $80 - $200

Electronic control board diagnosis and repair

Estimated Cost: $200 - $500+

Heat pump/airflow system service

Estimated Cost: $150 - $400

When to Call a Professional

Error code UP persists after power cycle and basic cleaning
Drain pump humming or making abnormal noises
Drying performance does not improve after cleaning airflow paths

Preventive Maintenance

  • Clean drain filter: Drainage blockage and water retention
    Frequency: monthly
  • Clean dryer lint filter: Poor airflow and prolonged drying time
    Frequency: after every drying cycle

Frequently Asked Questions

Why is my Miele Washer Dryer not draining properly, excessive drying time, error code UP?
Common causes include a blocked drain pump, a kinked drain hose, or airflow restrictions affecting drying efficiency.
How do I fix Miele Washer Dryer not draining properly, excessive drying time, error code UP myself?
Clean the drain filter, straighten the drain hose, and check for lint blockages to improve drainage and drying.
How much does it cost to fix not draining properly, excessive drying time, error code UP?
Professional repairs can range from $80 for a drain pump replacement to $500+ for control board diagnostics.
When should I call a technician for not draining properly, excessive drying time, error code UP?
If DIY solutions don't resolve the issue or if the problem persists, it's advisable to contact a professional.

References & Sources

Community Analytical Insights

Guidance from available sources; statistical claims are shown only for samples of at least 10 discussions

Common Issues Reported by Users

  • Clogged drain filter or hose
  • Faulty drain pump
  • Incorrect load size or unbalanced load

User Suggested Solutions

  1. Check and clean the drain filter and hose. Locate the drain filter, usually at the front bottom of the washer. Remove it and clean any debris. Also, check the drain hose for blockages.

  2. Inspect the drain pump for any obstructions or damage. If necessary, replace the drain pump. This may involve removing the back panel of the washer.

  3. Ensure the load is balanced and not overloaded. Remove some items if necessary and run a shorter cycle to test.

Limited-source guidance; percentages and success-rate claims are not shown
View Sources

Data compiled from real discussions on r/appliancerepair and r/Appliances:

  1. Miele T1

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