Kenmore Refrigerator: not cooling in freezer compartment

Professional Repair Guide

What is this symptom?

Is your Kenmore refrigerator not cooling in the freezer compartment? If the temperature in your freezer is above the expected 0Â°F while the power is on and the compressor is running, it could indicate a malfunction. Common issues include a faulty evaporator fan motor, dirty condenser coils, or a defective start relay. Understanding these causes can help you troubleshoot effectively.

Urgency: High

Possible Causes

Faulty evaporator fan motor

How to Identify: No airflow or fan noise from freezer when compressor runs; freezer feels cold near coils but not circulating air

Part: Evaporator fan motor

Dirty or dusty condenser coils

How to Identify: Coils covered with dust/debris; compressor overheats; poor overall cooling performance

Part: Condenser coils

Faulty start relay or start device

How to Identify: Compressor fails to start or hums without running; use multimeter to test continuity

Part: Start relay/start device

Preventive Maintenance

Clean condenser coils: Poor cooling performance due to reduced heat transfer
Frequency: every 6 months
Inspect door seals for tightness: Warm air infiltration affecting cooling
Frequency: annually

Frequently Asked Questions

Why is my Kenmore Refrigerator not cooling in freezer compartment?

Common causes include a faulty evaporator fan motor, dirty condenser coils, or a faulty start relay.

How do I fix Kenmore Refrigerator not cooling in freezer compartment myself?

Currently, there are no DIY solutions available for this issue.

How much does it cost to fix not cooling in freezer compartment?

Costs can vary; it's best to consult a technician for a precise estimate.

When should I call a technician for not cooling in freezer compartment?

You should call a technician immediately due to the high urgency of food spoilage.

References & Sources

Common Refrigerator & Freezer Problems Guide Repair-Blog

Community Analytical Insights

Analysis based on real user discussions from appliance repair communities

Can I Fix This Myself?

75%

DIY Success Rate Difficulty: Either

Common Issues Reported by Users

Blocked air vents between the freezer and fresh food compartments
Faulty evaporator fan motor
Dirty condenser coils

User Suggested Solutions

Check for and remove any obstructions from the air vents. Ensure that food items are not blocking airflow between the freezer and fresh food compartments.
Test the evaporator fan motor by listening for any unusual noises or checking if it is running when the door is closed. If faulty, replace the fan motor.
Unplug the refrigerator and clean the condenser coils located at the back or beneath the appliance. Use a coil cleaning brush or vacuum to remove dust and debris.