Hisense Washer Dryer: making loud crunching sound
What is this symptom?
Is your Hisense washer dryer making a loud crunching sound during spin or agitation cycles? This noise, often resembling metal-on-metal impacts, can be caused by an unbalanced load, foreign objects in the drum, or worn drum bearings. Addressing these issues promptly can prevent further damage and restore quiet operation.
Important Tips for Hisense Models
- Hisense documentation specifically advises checking pump filter for debris and ensuring machine is level to avoid noise. (
Possible Causes
Unbalanced or uneven load causing drum impact noise
How to Identify: Noise occurs during spin, especially with small or uneven loads; redistributing laundry may momentarily reduce noise
Part: Drum/Load distribution
Foreign objects trapped in drum or pump
How to Identify: Metallic crunching correlating with object movement; removing coins or debris from the pump filter often stops noise
Part: Pump filter / drum interior
Worn or damaged drum bearings
How to Identify: Rough or grinding feel when manually spinning drum and persistent loud noise despite load adjustments
Part: Drum bearings
Faulty suspension or shock absorbers
How to Identify: Excessive vibration during spin with banging or knock-like noise; machine moves or rocks
Part: Suspension dampers/shock absorbers
Loose or broken drum support components (spider arm, bolts)
How to Identify: Noise similar to crunching or banging during rotation and drum feels unstable
Part: Drum support assembly
DIY Solutions
Redistribute laundry to balance load
- Pause the cycle.
- Open drum and evenly distribute laundry weight.
- Restart machine to see if noise reduces or stops.
Check drum and pump for foreign objects
- Unplug machine.
- Locate and remove pump filter (refer to manual).
- Clear any debris or objects found and check drum manually for items.
- Reassemble and test machine.
Level the machine
- Check that machine stands evenly on the floor.
- Adjust feet to ensure machine is level.
- Test with a small load.
Next step
Choose the next step for making loud crunching sound
Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.
Most relevant component to inspect
Drum Bearing Kit
Supports the spinning drum and ensures smooth, quiet rotation during cycles.
- Typical part-only price
- $40 - $95
- DIY difficulty
- Hard
- Estimated time
- 120-180 mins
Where can I find the model number?
Check the rating label around the door, lid, frame, rear panel, or inside the appliance cabinet. Use the complete model number, including suffixes.
Verify the complete model and part number on the retailer's compatibility page before ordering.
Other parts options
Check related components first; use model search as a fallback.
Washer Shock Absorber
Dampens tub movement and vibration during high-speed spin cycles.
Model-compatible Washer Dryer parts
Enter the complete model number to browse compatible replacement parts. This is a model-based parts search, not a diagnosis that a specific component failed.
Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. We may earn a commission from other qualifying purchases or service requests made through links on this page, at no additional cost to you. Recommendations are based on repair relevance, not commission rate.
Optional routine care
Maintenance supplies
These products support cleaning or routine upkeep. They are separate from the possible repair components above and are not claimed to fix this error code or symptom.
Dryer Vent Cleaning Kit
Helps remove routine lint buildup from an accessible dryer vent path. It does not diagnose or repair an E-code or failed component.
Lint Trap Cleaning Brush
A narrow brush for routine cleaning around an accessible lint screen and housing.
Dryer Vent Hose Kit
A replacement exhaust duct option for visibly crushed or damaged external venting. Check diameter, length, local code, and installation clearance.
Affiliate disclosure: As an Amazon Associate I earn from qualifying purchases. Recommendations are based on routine-care relevance, not commission rate.
Professional Repairs
Replace drum bearings
Replace suspension dampers/shock absorbers
Inspect and repair drum support assembly
When to Call a Professional
Preventive Maintenance
-
Clean pump filter and check for debris: Noise due to foreign objects and pump obstruction
Frequency: monthly -
Ensure proper load distribution and machine leveling: Imbalance noise and vibration-related issues
Frequency: Every load
Frequently Asked Questions
Why is my Hisense Washer Dryer making loud crunching sound?
How do I fix Hisense Washer Dryer making loud crunching sound myself?
How much does it cost to fix making loud crunching sound?
When should I call a technician for making loud crunching sound?
References & Sources
Community Analytical Insights
Guidance from available sources; statistical claims are shown only for samples of at least 10 discussions
Common Issues Reported by Users
- Foreign objects (coins, buttons, etc.) trapped in the drum or pump
- Worn or damaged drum bearings
- Faulty drive belt or motor coupling
User Suggested Solutions
-
Check for foreign objects: Unplug the washer dryer, open the door, and inspect the drum for any visible items. Remove any found objects. Also, check the drain pump filter for blockages.
-
Inspect and replace drum bearings: Unplug the unit, remove the front or back panel, and check the bearings for wear. If damaged, replace them with new ones.
-
Examine and replace the drive belt or motor coupling: After unplugging the machine, access the motor area, check the belt for wear or damage, and replace it if necessary.
Limited-source guidance; percentages and success-rate claims are not shown
View
Sources
Data compiled from real discussions on r/appliancerepair and r/Appliances:
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