Frigidaire Refrigerator: not producing ice

Professional Repair Guide

What is this symptom?

Is your Frigidaire refrigerator not producing ice? This common issue can stem from various causes, including a turned-off ice maker, a warm freezer temperature, or a clogged water filter. If ice isn’t appearing in the bin, troubleshooting these potential problems can help restore ice production quickly.

Urgency: Medium

Important Tips for Frigidaire Models

  • Some older side-by-side models had ice bucket recalls due to breaking plastic internal parts; check model-specific safety information.

Possible Causes

Ice maker turned off or control arm mis-positioned

How to Identify: Control arm or switch is in “Off” position or stuck, no ice production though freezer cold.

Part: Ice maker switch/control arm

Freezer temperature too warm

How to Identify: Freezer above ~0°F often stops or slows ice production.

Part: Freezer thermostat/temperature system

Clogged or overdue water filter

How to Identify: Ice maker receives little/no water, slow production, filter older than 6 months.

Part: Water filter

Water supply issue (kinked/frozen line or low pressure)

How to Identify: No/few ice cubes made, inspect water line for kinks/freeze; low house water pressure.

Part: Water supply line/inlet

Faulty water inlet valve

How to Identify: Adequate water pressure and line not blocked but ice maker doesn’t fill; valve doesn’t open when energized.

Part: Water inlet valve

Ice buildup/blockage in ice chute or fill tube

How to Identify: Ice clumps/blockage visible in chute or fill tube; freezer very cold or last power outage.

Part: Ice chute/fill tube

Faulty ice maker assembly or internal components

How to Identify: Other causes ruled out, ice maker never cycles even with proper temp and supply.

Part: Ice maker assembly (motor/thermostat)

DIY Solutions

Check and enable ice maker switch/control arm

Easy 5 minutes
  1. Locate ice maker switch or control arm inside freezer.
  2. Ensure switch/arm is in the ON position.
  3. If arm is stuck due to ice, gently move it down to allow operation.

Verify and set correct freezer temperature

Easy 10 minutes
  1. Check freezer temperature setting; adjust to about 0°F.
  2. Wait 24 hours for temperature to stabilize.
  3. Monitor ice production over following day.

Replace water filter

Moderate 10–15 minutes
  1. Locate water filter per model instructions.
  2. Remove old filter and install new certified replacement.
  3. Run water dispenser briefly to clear air.
  4. Monitor ice production.

Inspect and clear water supply line

Moderate 15–30 minutes
Tools Needed: F, l, a, s, h, l, i, g, h, t
  1. Pull fridge away from wall and inspect water line.
  2. Straighten any kinks and ensure line isn’t frozen.
  3. Turn water supply on fully.
  4. Test ice maker over next cycle.
⚠️ Safety First: Turn off water supply before adjusting for safety.

Clear ice blockages

Moderate 20 minutes
Tools Needed: W, a, r, m, , w, a, t, e, r, /, h, a, i, r, , d, r, y, e, r, ,, , r, a, g
  1. Turn off ice maker power.
  2. Inspect ice chute and fill tube for ice jams.
  3. Use warm water or low hair dryer to melt blockages.
  4. Dry area and restart ice maker.
⚠️ Safety First: Avoid high heat to prevent plastic damage.

Professional Repairs

Replace water inlet valve

Estimated Cost: $50–$120

Replace ice maker assembly

Estimated Cost: $80–$200

Diagnose/replace control board

Estimated Cost: $150–$300

When to Call a Professional

Water inlet valve tests defective after basic checks
Ice maker assembly fails basic DIY troubleshooting
Persistent electrical or control board issues
Suspicion of refrigerant or cooling system failure

Preventive Maintenance

  • Replace water filter: Restricted water flow and low ice production
    Frequency: ~every 6 months
  • Monitor freezer temperature: Freezer too warm for ice production
    Frequency: weekly check
  • Use ice periodically: Ice clumping and blockages
    Frequency: use a few times weekly

Frequently Asked Questions

Why is my Frigidaire Refrigerator not producing ice?
Common causes include a turned-off ice maker, warm freezer temperatures, clogged water filters, or water supply issues.
How do I fix Frigidaire Refrigerator not producing ice myself?
Check the ice maker switch, set the freezer to 0°F, replace the water filter, and inspect the water supply line.
How much does it cost to fix not producing ice?
Professional repairs for this issue typically range from $50 to $300, depending on the problem.
When should I call a technician for not producing ice?
Contact a technician if basic troubleshooting fails or if you suspect a faulty water inlet valve or ice maker assembly.

References & Sources

Community Analytical Insights

Analysis based on real user discussions from appliance repair communities

Can I Fix This Myself?

33%
DIY Success Rate Difficulty: Professional

Common Issues Reported by Users

  • Ice maker freezing over or ice block in freezer (2 mentions)
  • Wiring issues due to mice chewing (1 mentions)
  • Water supply issues (valve or tube problems) (1 mentions)

User Suggested Solutions

  1. Replace the ice maker under warranty

    Success rate: 14.0%
  2. Replace wiring harness or door if chewed

    Success rate: 14.0%
  3. Swap connections on inlet valves to check water flow

    Success rate: 14.0%

Community Discussions

ice maker stopped working, ice block in freezer

The ice maker was replaced under warranty after it failed to produce ice.

ice maker not working

Replaced ice maker unit after troubleshooting various issues.

ice maker not functioning

Swap the connections on the two inlet valves to check if water flows to the ice maker.

ice maker stopped working due to mice chewing the wires

Replace the wiring harness or the entire door if the harness cannot be spliced.

Source: Reddit r/appliancerepair

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