Danby Freezer: not freezing

Professional Repair Guide

What is this symptom?

Is your Danby freezer not freezing? If the compressor and fans are running but the internal temperature remains above freezing, it can lead to food spoilage. Common issues include a defective thermistor, start relay failure, or door gasket leaks. Understanding these problems can help you determine whether to attempt a DIY fix or call a professional.

Urgency: High

Important Tips for Danby Models

  • Danby official FAQ notes to ensure the unit was upright for 6 hours after repositioning before initial start, otherwise cooling issues may occur.

Possible Causes

Defective thermistor/temperature sensor

How to Identify: Freezer doesn’t regulate temperature properly; multimeter test shows thermistor resistance doesn’t change with temperature.

Part: Thermistor

Start relay or start device failure

How to Identify: Compressor does not start or runs intermittently; relay smells burnt or fails continuity test.

Part: Start relay/start device on compressor

Faulty thermostat/control board

How to Identify: Irregular compressor/fan cycles; incorrect temperature demands; control board diagnostics fail.

Part: Thermostat/Control board

Door gasket air leak

How to Identify: Warm air enters; visible gaps or failed dollar test; freezer warms despite running components.

Part: Door gasket/seal

DIY Solutions

Clean condenser coils

Moderate 30-60 minutes
Tools Needed: vacuum with brush attachment, coil brush
  1. Unplug freezer and pull it away from the wall
  2. Locate condenser coils (back or bottom of unit)
  3. Use vacuum and coil brush to remove dust/debris
  4. Replace access panels and restore power
⚠️ Safety First: Always unplug before cleaning coils

Check and clean fans

Moderate 30-60 minutes
Tools Needed: screwdriver, multimeter (optional)
  1. Unplug freezer and open access panel
  2. Visually inspect condenser and evaporator fans
  3. Remove obstructions and dust from fan blades
  4. Manually spin fan blades; test motor with multimeter if available
⚠️ Safety First: Disconnect power before accessing fans

Inspect door gasket and seal

Easy 10-15 minutes
Tools Needed: none
  1. Perform a paper/dollar test around door edges
  2. Clean gasket with mild soap and water
  3. Replace gasket if torn or cannot seal properly
⚠️ Safety First: Ensure gasket is dry before closing door

Professional Repairs

Replace thermistor or temperature sensor

Estimated Cost: $15 - $50

Replace fan motors (evaporator or condenser)

Estimated Cost: $40 - $120 each

Replace start relay or compressor start device

Estimated Cost: $15 - $70

Control board/thermostat replacement

Estimated Cost: $50 - $200

When to Call a Professional

Compressor fails to run or makes unusual noises
Fans do not operate after cleaning
Internal temperature remains above freezing after basic DIY steps
Visible refrigerant leak or frost patterns indicating sealed system issues

Preventive Maintenance

  • Clean condenser coils: Poor cooling due to heat buildup
    Frequency: every 6-12 months
  • Check door gasket condition: Warm air infiltration
    Frequency: monthly
  • Ensure adequate airflow around unit: Overheating and cooling inefficiency
    Frequency: ongoing

Frequently Asked Questions

Why is my Danby Freezer not freezing?
Common causes include a defective thermistor, start relay failure, faulty thermostat, or door gasket leaks.
How do I fix Danby Freezer not freezing myself?
You can clean condenser coils, check and clean fans, and inspect the door gasket for proper sealing.
How much does it cost to fix not freezing?
Professional repair costs range from $15 for a relay to $200 for a control board replacement.
When should I call a technician for not freezing?
If DIY fixes fail or if the issue involves complex components like the control board, it's best to call a technician.

References & Sources

Community Analytical Insights

Analysis based on real user discussions from appliance repair communities

Can I Fix This Myself?

100%
DIY Success Rate Difficulty: DIY

User Suggested Solutions

  1. Unplugging the freezer for 5 days to reset it

    Success rate: 50.0%
Analysis based on 2 community discussions
View Sources

Data compiled from real discussions on r/appliancerepair and r/Appliances:

  1. Most reliable brand for chest freezers?
  2. Freezer stopped freezing, unplugged and now freezing again

Community Discussions

stopped freezing

Unplugging the freezer for 5 days allowed it to reset and it is now freezing again.

Source: Reddit r/appliancerepair

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