Danby Freezer: not freezing
What is this symptom?
Is your Danby freezer not freezing? If the compressor and fans are running but the internal temperature remains above freezing, it can lead to food spoilage. Common issues include a defective thermistor, start relay failure, or door gasket leaks. Understanding these problems can help you determine whether to attempt a DIY fix or call a professional.
Important Tips for Danby Models
- Danby official FAQ notes to ensure the unit was upright for 6 hours after repositioning before initial start, otherwise cooling issues may occur.
Possible Causes
Defective thermistor/temperature sensor
How to Identify: Freezer doesn’t regulate temperature properly; multimeter test shows thermistor resistance doesn’t change with temperature.
Part: Thermistor
Start relay or start device failure
How to Identify: Compressor does not start or runs intermittently; relay smells burnt or fails continuity test.
Part: Start relay/start device on compressor
Faulty thermostat/control board
How to Identify: Irregular compressor/fan cycles; incorrect temperature demands; control board diagnostics fail.
Part: Thermostat/Control board
Door gasket air leak
How to Identify: Warm air enters; visible gaps or failed dollar test; freezer warms despite running components.
Part: Door gasket/seal
DIY Solutions
Clean condenser coils
- Unplug freezer and pull it away from the wall
- Locate condenser coils (back or bottom of unit)
- Use vacuum and coil brush to remove dust/debris
- Replace access panels and restore power
Check and clean fans
- Unplug freezer and open access panel
- Visually inspect condenser and evaporator fans
- Remove obstructions and dust from fan blades
- Manually spin fan blades; test motor with multimeter if available
Inspect door gasket and seal
- Perform a paper/dollar test around door edges
- Clean gasket with mild soap and water
- Replace gasket if torn or cannot seal properly
Professional Repairs
Replace thermistor or temperature sensor
Replace fan motors (evaporator or condenser)
Replace start relay or compressor start device
Control board/thermostat replacement
When to Call a Professional
Preventive Maintenance
-
Clean condenser coils: Poor cooling due to heat buildup
Frequency: every 6-12 months -
Check door gasket condition: Warm air infiltration
Frequency: monthly -
Ensure adequate airflow around unit: Overheating and cooling inefficiency
Frequency: ongoing
Frequently Asked Questions
Why is my Danby Freezer not freezing?
How do I fix Danby Freezer not freezing myself?
How much does it cost to fix not freezing?
When should I call a technician for not freezing?
References & Sources
Community Analytical Insights
Analysis based on real user discussions from appliance repair communities
Can I Fix This Myself?
User Suggested Solutions
-
Unplugging the freezer for 5 days to reset it
Analysis based on 2 community discussions
View
Sources
Data compiled from real discussions on r/appliancerepair and r/Appliances:
Community Discussions
stopped freezing
Unplugging the freezer for 5 days allowed it to reset and it is now freezing again.
Source: Reddit r/appliancerepair
User Comments (0)
Share your experience or solution below.
Please login to post a comment.
Be the first to comment!