Aeg Washer Dryer: drain error

Professional Repair Guide

What is this symptom?

Experiencing a drain error with your AEG washer dryer? This issue, often indicated by codes like E20 or C2, suggests that your machine is unable to pump out water at the end of a wash or dry cycle. You may notice water remaining in the drum, along with beeping or blinking lights. Addressing this problem promptly can prevent further complications.

Urgency: Medium

Important Tips for Aeg Models

  • AEG washer dryer drain errors often show specific codes like E20, C2 which indicate drainage problems. Correct drain hose height and proper filter cleaning are emphasized in official troubleshooting instructions.
  • If a microplastic filter is installed, note a maximum installation height of 110 cm per official support.

Possible Causes

Clogged drain pump filter

How to Identify: Water remains in drum; debris, lint or small items visible in filter compartment; error codes like E20/C2

Part: Drain pump filter

Blocked or kinked drain hose

How to Identify: Hose bent, twisted or clogged; improper hose height (below 60 cm or above 100 cm causes poor drainage

Part: Drain hose

Blocked household drain/siphon

How to Identify: Water drains normally from drain hose into sink but not when installed; slow or no outflow from household drain

Part: External drain/siphon

Faulty drain pump (impeller stuck or motor failure)

How to Identify: No pump noise during drain cycle; visible damage or immobile impeller when manually rotated

Part: Drain pump

Excess foam/soap buildup

How to Identify: Heavy suds during wash and water not draining, foam visible

Part: Internal drainage system

DIY Solutions

Clean Drain Pump Filter

Moderate 15-30 minutes
Tools Needed: towel, shallow tray
  1. Unplug washer dryer and place tray/towel under filter access
  2. Open lower front filter cap and remove filter by unscrewing
  3. Remove lint, debris, coins etc. and rinse filter under water
  4. Reinsert filter securely and close cap
⚠️ Safety First: Water may spill when removing filter, keep towels ready

Check and Straighten Drain Hose

Easy 10-15 minutes
  1. Ensure drain hose is free of kinks or twists
  2. Adjust hose height to between ~60 cm and ~100 cm above floor according to manual
  3. If possible, detach hose and flush with water to remove blockages

Remove External Drain Blockage

Moderate 15-30 minutes
Tools Needed: bucket, plumbing snake or hose brush
  1. Disconnect drain hose from siphon/sink trap
  2. Inspect and clear any blockage in household drain/siphon
  3. Reconnect hose and test draining function by running a drain cycle
⚠️ Safety First: Be cautious of wastewater spill

Reset Machine to Clear Foam/Minor Errors

Easy 5 minutes
  1. Turn off and unplug the machine for 1-2 minutes
  2. Plug back in and run a drain or spin cycle to reset control board

Professional Repairs

Replace Faulty Drain Pump

Estimated Cost: $50 - $150

Professional Diagnosis and Repair of Internal Blockages or Wiring Faults

Estimated Cost: $100 - $300

When to Call a Professional

After trying the recommended DIY steps, if water still does not drain and pump shows no operation
If error codes persist after cleaning filter and hose adjustments
If there are signs of electrical faults like no pump sound or unusual noises

Preventive Maintenance

  • Clean drain pump filter: Clogs and drain errors
    Frequency: monthly or when draining slows
  • Inspect drain hose condition and position: Blockages and height-related drain issues
    Frequency: quarterly

Frequently Asked Questions

Why is my AEG Washer Dryer drain error?
Common causes include a clogged drain pump filter, blocked drain hose, or a faulty drain pump.
How do I fix AEG Washer Dryer drain error myself?
You can clean the drain pump filter, check for kinks in the drain hose, or reset the machine.
How much does it cost to fix drain error?
Professional repair costs typically range from $50 to $150 for pump replacement, or $100 to $300 for diagnostics.
When should I call a technician for drain error?
Call a technician if DIY solutions don't resolve the issue or if you suspect internal blockages.

References & Sources

Community Analytical Insights

Analysis based on real user discussions from appliance repair communities

Can I Fix This Myself?

75%
DIY Success Rate Difficulty: DIY

Common Issues Reported by Users

  • Clogged drain filter or pump
  • Faulty pressure sensor
  • Blocked or kinked drain hose

User Suggested Solutions

  1. Check and clean the drain filter and pump: 1) Unplug the washer dryer. 2) Locate the drain filter (usually at the bottom front). 3) Open the filter cover and remove any debris. 4) Check the pump for blockages. 5) Reassemble and test the machine.

  2. Replace the pressure sensor: 1) Unplug the washer dryer. 2) Remove the back panel to access the pressure sensor. 3) Disconnect the old sensor and replace it with a new one. 4) Reassemble and test the machine.

  3. Inspect and clear the drain hose: 1) Unplug the washer dryer. 2) Locate the drain hose and inspect for kinks or blockages. 3) Clear any obstructions and ensure the hose is properly positioned. 4) Reassemble and test the machine.

Analysis based on 1 community discussions
View Sources

Data compiled from real discussions on r/appliancerepair and r/Appliances:

  1. AEG L99695HWD washer dryer giving a drain error fault, but d...

Community Discussions

giving a drain error fault

Replace the pressure sensor and check for clogs in the air canal.

DIY View on Reddit →

Source: Reddit r/appliancerepair

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