Fisher & Paykel Cooktop Error ERXX-EX

⚡ Quick Answer: The Fisher & Paykel cooktop error code ERXX-EX indicates an ignition failure, often characterized by clicking sounds without successful ignition. This... ✅ DIY Fixable

What Does Error ERXX-EX Mean?

The Fisher & Paykel cooktop error code ERXX-EX indicates an ignition failure, often characterized by clicking sounds without successful ignition. This code typically appears on the cooking zone display and may lead to unexpected shutdowns of the cooktop. While the exact cause of the ERXX-EX error is not verified, it may relate to issues with the electronic control board or power supply components. A basic power reset may help resolve the error temporarily.

Common Symptoms:

  • Cooktop displays an error code beginning with EX on the cooking zone display
  • Cooktop may shut off unexpectedly when the error appears

Possible Causes

  • Ignition Module
  • Spark Electrode
  • Gas Supply Issue

How to Fix Error ERXX-EX

DIY Fix Basic power reset and check

  1. Turn off the cooktop at the wall power supply.
  2. Wait about 30–60 seconds.
  3. Turn the power back on and see if the error clears.

Technician Only Diagnostic service visit

  1. Technician to read the exact ‘EX’ error code from the display and consult Fisher & Paykel service documentation.
  2. Check power supply integrity and proper voltage to cooktop.
  3. Inspect control board and electronic modules for faults.
  4. Replace faulty electronic components if required.

Parts needed: Control board, Power supply components/sensors

🛑 When to Call a Pro:
  • If error persists after power reset
  • If error returns immediately on power restoration
  • If there are signs of electrical faults (smoke, burning smell)

Next step

Choose the next step for ERXX-EX

Confirm the diagnosis before ordering. An error code can identify the system involved, but it does not prove that a specific part has failed.

Other parts options

Check related components first; use model search as a fallback.

Model number required

Model-compatible Cooktop parts

Enter the complete model number to browse compatible replacement parts. This is a model-based parts search, not a diagnosis that a specific component failed.

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Optional routine care

Maintenance supplies

These products support cleaning or routine upkeep. They are separate from the possible repair components above and are not claimed to fix this error code or symptom.

Maintenance supply

Non-Scratch Cooktop Cleaner

A routine surface-care product. Confirm that it is approved for the specific glass, ceramic, enamel, or stainless finish.

View maintenance supply

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Technical Specifications

wattage N/A
component Ignition Module
resistance 5-10 ohms
part_number FP-IGM-001
voltage_rating 240V AC

Common Questions

What does ERXX-EX error mean on Fisher & Paykel cooktop?

ERXX-EX indicates an ignition failure, often with clicking sounds and can lead to unexpected shutdowns.

Can I fix Fisher & Paykel cooktop ERXX-EX error myself?

Yes, try a basic power reset: turn off the cooktop, wait 30-60 seconds, then turn it back on.

How much does it cost to fix ERXX-EX error?

Repair costs vary by model and region; consult a technician for an estimate.

When should I call a technician for ERXX-EX?

Call if the error persists after a reset, returns immediately, or if you notice electrical faults.

Sources & References

Data last verified: 2026-07-25

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